Pricing
Start free and upgrade when your operation grows. Change or cancel anytime.
A bot answers from a menu: "press 1, press 2". Always the same, and it doesn't understand the question. ZAPLIA is not that. It reads what your customer writes in their own words and answers with the real facts you wrote down about your business. And it works tethered: it can only use the tools we give it, and anything delicate needs your approval before it goes out.
The Free plan is the exception: there is no AI there, just fixed replies.
Explore ZAPLIA and try the basic flows, free forever.
For solo sellers who live off this: the AI answers while you close. One sale pays the month.
Your first AI sales assistant on WhatsApp. PDF quoting and 3 sales seats.
More contacts, more seats and vector RAG for your growing team.
For companies with a sales team: 50 seats, 100,000 contacts and priority support.
Billed in Mexican pesos (MXN). USD shown at today's approximate exchange rate.
| Plan | Free | Plan Emprende | Plan Starter | Plan Pro | Plan Business |
|---|---|---|---|---|---|
| Contacts | 100 | 500 | 1,000 | 10,000 | 100,000 |
| Team members | 1 | 1 | 3 | 10 | 50 |
| AI replies per month | 50 | 300 | 1,000 | 3,000 | 8,000 |
| File storage | 200 MB | 1000 MB | 5 GB | 15 GB | 49 GB |
| Marketing templates per month | — | 50 | 100 | 300 | 600 |
| CFDI invoices per month | — | — | — | 50 | 200 |
Let's talk about a custom Enterprise plan: AI token volume, contacts and team seats sized to your operation, with dedicated support.
Every message the assistant answers on its own counts as one reply. Your plan includes a number of replies per month — when they run out the assistant pauses and you keep answering as usual, never a surprise charge. You can see your usage in the panel.
By card, securely through MercadoPago. Prices are in Mexican pesos (MXN); your card provider converts automatically if your account uses another currency.
Yes — free forever. Use it to explore ZAPLIA and try the basic flows before turning on managed AI.
Yes. Upgrade, downgrade or cancel from Settings — no forced terms, no penalties.
Questions about your case? Write to soporte@zaplia.app or visit Contact.